Privacy Policy (EN)

Privacy Policy of the Website

This privacy notice will help you to understand what personal data we collect about you on https://novotelbudapestcentrum.com (“Website”), how we use this personal data, and what rights you have regarding your personal data.

Personal data is any information that can be used to identify a living individual, either on its own, or in combination with other pieces of data. Examples of personal data includes your name and address.

This notice applies to individual persons.

Our privacy policy is structured as follows:

1. The data controllers and the data protection officer
2. Your rights
3. The details of data processing
4. Cookies

I. The data controllers and the data protection officer (DPO)

Data Controller A:

Mogotel Development Holding Hungary Korlátolt Felelősségű Társaság (Reg. Nr. 01-09-399159; Tax Nr.: 27820289-2-42; 1088 Budapest, Rákóczi út 43-45, Hungary) acts as independent data controller and is responsible for this website.

The data controller A has designated a Data Protection Officer (DPO) to be an independent advisor for the data controller and to help ensure that all proposed processing of personal data meets national and EU legal requirements. The role was designed to meet the GDPR (the General Data Protection Regulation (EU) No. 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC, abbreviated: GDPR) criteria set out in Articles 37-39.

Data subjects may contact the data controller’s data protection officer by email: dpo@mogotel.com

or by post: Rákóczi út 43-45, 1088 Budapest, Hungary 

Data Controller B:

Mogotel Hotel Group AS (registration No. 40103376919, address: Latgales iela 240–3, Riga, LV-1063, Latvia) acts as an independent data controller and underlies the obligations of a data controller. Mogotel Hotel Group AS can be contacted by data subject under dpo@mogotel.com

The data controller A and the data controller B are referred to in the following jointly as “we”.

II. Your rights

You have the following rights regarding your personal data:

• you have the right to information about stored data
• you have the right to request access and transfer to your data
• you have the right to erasure (‘right to be forgotten’)
• you have the right to restriction of the processing of data
• you have the right to correct your data if it is incorrect
• you have the right to object to your data being processed

If you wish to access, amend, delete or restrict or prohibit the use of personal data that you have previously provided to us, or if you wish to receive an electronic copy of your personal data for the purpose of transferring it to another company, please contact us. If you have any questions about our practices, please feel free to contact us as well. It may be necessary to verify your identity before we process your request.

We respect the privacy of our guests and will endeavour to process your request as quickly as is practical and in accordance with applicable law. If you have given us your consent in connection with certain actions or activities, you may withdraw this consent at any time. If you do not want to receive marketing emails and special offers: You can use the unsubscribe link found at the bottom of all our communications to you.

You can also proceed as follows: Contact the data protection officer (DPO). Please indicate in your email the country from which you are contacting us. You can lodge a complaint with a data protection authority for your country or region or where an alleged breach of applicable data protection laws occurs. For EU Member States, you can find a list of national data protection authorities at: https://edpb.europa.eu/about-edpb/about-edpb/members_en (in English).

III. Information about the data processing

Your personal data is not used in any automated decision making (a decision made solely by automated means without any human involvement) or profiling (automated processing of personal data to evaluate certain conditions about an individual).

We will process your personal data for the purpose for which we collected it. If we process your personal data for another purpose that we reasonably consider to be compatible with the original purpose, we will notify you and explain the legal basis which allows us to do so.

Please note that we might process your personal data without your knowledge or consent, in compliance with the above rules where this is required or permitted by law.

Server data

Systemic logging takes place in case of a 404 error, when the webpage is not found. In this case the server log files record the type and version of your browser, operating system, the website from which you came (referrer URL), the webpages on our site visited, the date and time of your visit, as well as the IP address from which you visited our site.

The data thus collected will be temporarily stored. The basis for this storage is Art. 6 (1) f) GDPR. Our legitimate interest lies in the improvement, stability, functionality, and security of our website.

The personal data will be deleted regularly, unless continued storage is required for evidentiary purposes, when it will be kept until the investigation of the relevant incident is resolved.

Order or booking processing

Currently, this option is outside of the scope of the functionalities of the Website.

Customer account / registration

Currently, this use is outside of the scope of the functionalities of the Website.

Contact

If you contact us via email or the contact form, the data you provide will be used for the purpose of processing your request. We must have this data in order to process and answer your inquiry; otherwise we will not be able to answer it in full or at all. The legal basis for this data processing is Art. 6 (1) b) GDPR.

Your data will be deleted after six months after we have fully answered your inquiry unless there is a legal obligation to store your data.

Facebook

Apart from this website we also operate one or more Facebook sites to represent our company and communicate with customers and other interested parties. In this respect we only process your personal data, if you interact with our Facebook sites, e.g. when you pass a comment, click on a like-button or send us a Facebook message.

Legal basis for such data processing is Art. 6 (1) b) GDPR (e.g. when you send us a contract relevant request). Apart from that, processing of your personal data can also take place on basis of your consent according to Art. 6 (1) a) GDPR (e.g. if you are “liking” or commenting a post of us, or if you upload or repost content on our site).

You can revoke any given consent with respect to any future processing at any time, by deleting the comment or content. Please note, that any revocation of consent does not affect the legitimacy of the data processing prior to the revocation of consent.

Further, we assume joint control with Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin, for the processing of so-called Insights-data in connection with your visit on our Facebook sites. Facebook analyses user behaviour on our Facebook sites with the help of such Insights-data and provides us with these data in anonymized form. For this purpose we have concluded a joint controllership agreement with Facebook Ireland Ltd. that you may view at: www.facebook.com. This agreement includes without limitation that Facebook Ireland Ltd. commits itself to assume the primary responsibility according to the GDPR and to fulfil all duties under the GDPR with respect to the processing of Insights data. The processing serves our legitimate interests in the optimization and adequate composition of our Facebook sites, Art. 6 (1) f) GDPR.

Please note, that by using and loading our Facebook sites your personal data are also processed by the companies operating “Facebook”, i.e. Facebook Ireland Ltd. (4 Grand Canal Square, Grand Canal Harbour, Dublin, Ireland) and Facebook Inc. (1601 Willow Road, Menlo Park, California 94025, USA).

Apart from data processing operations described above, Facebook also processes your personal data for analysis and advertising purposes respectively to supply you with personalized advertisements.

In that process, as far as we know, Facebook uses cookies that record your user behaviour (and over the different devices you may use). As a consequence Facebook can display targeted advertisements within the Facebook platform as well as on third party websites. Please find further information in the Facebook privacy policy available at: www.facebook.com/about/privacy/.

Facebook provides the opportunity to object to certain data processing; you may find respective information and options to opt-out under www.facebook.com/settings.

In connection with the data processing by our Facebook sites you may also exercise your data subject rights against Facebook. You will find further information on this in the Facebook privacy policy.

Instagram

We may also operate one or more Instagram sites to represent our company and communicate with customers and other interested parties. In this respect we only process your personal data, if you interact with our Instagram site, e.g. when you pass a comment, click on a like-button or send us a Facebook message.

Legal basis for such data processing is Art. 6 (1) b) GDPR (e.g. when you send us a contract relevant request). Apart from that, processing of your personal data can also take place on basis of your consent according to Art. 6 (1) a) GDPR (e.g. if you are “liking“ or commenting a post of us, or if you upload or repost content on our site).

You can revoke any given consent with respect to any future processing at any time, by deleting the comment or content. Please note, that any revocation of consent does not affect the legitimacy of the data processing prior to the revocation of consent.

Further, we assume joint control with the operator of Instagram: Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin, for the processing of so-called Insights-data in connection with your visit on our Instagram site. Facebook analyses user behaviour on our Instagram site with the help of such Insights-data and provides us with these data in anonymized form. For this purpose we have concluded a joint controllership agreement with Facebook Ireland Ltd. that you may view at: https://www.facebook.com/legal/terms/page_controller_addendum. This agreement includes without limitation that Facebook Ireland Ltd. commits itself to assume the primary responsibility according to the GDPR and to fulfil all duties under the GDPR with respect to the processing of Insights data. The processing serves our legitimate interests in the optimization and adequate composition of our Facebook sites, Art. 6 (1) f) GDPR.

Please note, that by using and loading our Instagram site your personal data are also processed by the companies operating “Facebook“, i.e. Facebook Ireland Ltd. (4 Grand Canal Square, Grand Canal Harbour, Dublin) that is residing in Ireland and Facebook Inc. (1601 Willow Road, Menlo Park, California 94025) that is residing in the USA.

Apart from data processing operations described above, Facebook also processes your personal data for analysis and advertising purposes respectively to supply you with personalized advertisements.

In that process, as far as we know, Facebook uses cookies that record your user behaviour (and over the different devices you may use). As a consequence Facebook can display targeted advertisements within the Instagram platform as well as on third party websites. Please find further information in the Facebook privacy policy available at: www.facebook.com/about/privacy/.

Facebook provides the opportunity to object to certain data processing; you may find respective information and options to opt-out under www.facebook.com/settings.

In connection with the data processing by our Instagram sites you may also exercise your data subject rights against Facebook. You will find further information on Instagram’ privacy policy: https://help.instagram.com/519522125107875

The data protection officer of Instagram can be reached via this contact form: https://www.facebook.com/help/contact/540977946302970

Shariff social media buttons

We may have included buttons from various social media platforms (Facebook, YouTube, Instagram) on our website. When you click on one of the buttons you will be forwarded to our company page on the respective platform. To protect your privacy, we have integrated the so-called Shariff solution: Only if you click on the button of one of the social media provider (e.g. Facebook) on our website your browser establishes a direct connection to the servers of the respective provider, which may be located in the USA. If you are logged into your user account with the respective provider, your profile data may be supplemented by information gained about your use of our content. The respective provider is responsible for the processing of your personal data. Further information on the processing of personal data can be found on the website of the respective provider.

The legal basis is Art. 6 (1) f) GDPR. Our legitimate interest lies in improving the quality of our website.

Google Analytics

We may use Google Analytics on our website. This is a web analytics service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin, Ireland (hereinafter: Google).

The Google Analytics service is used to analyse how our website is used. The legal basis is Art. 6 (1) f) GDPR. Our legitimate interest lies in the analysis, optimization, and economic operation of our site.

Usage and user-related information, such as IP address, place, time, or frequency of your visits to our website will be transmitted to a Google server in the United States and stored there. However, we use Google Analytics with the so-called anonymization function, whereby Google truncates the IP address within the EU or the EEA before it is transmitted to the US.

The data collected in this way is in turn used by Google to provide us with an evaluation of visits to our website and what visitors do once there. This data can also be used to provide other services related to the use of our website and of the internet in general.

Google states that it will not connect your IP address to other data. In addition, Google provides further information with regard to its data protection practices at https://www.google.com/intl/de/policies/privacy/partners In addition, Google offers an opt-out add-on at https://tools.google.com/dlpage/gaoptout?hl=en

This add-on can be installed on the most popular browsers and offers you further control over the data that Google collects when you visit our website. The add-on informs Google Analytics' JavaScript (ga.js) that no information about the website visit should be transmitted to Google Analytics. However, this does not prevent information from being transmitted to us or to other web analytics services we may use as detailed herein.

Google Maps

Our website may use Google Maps to display our location and to provide directions. This is a service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin, Ireland (hereinafter: Google).

If you access the Google Maps components integrated into our website, Google will store a cookie on your device via your browser. Your user settings and data are processed to display our location and create a route description. We cannot prevent Google from using servers in the USA.

The legal basis is Art. 6(1) f) GDPR. Our legitimate interest lies in optimizing the functionality of our website.

By connecting to Google in this way, Google can determine from which website your request has been sent and to which IP address the directions are transmitted.

If you do not agree to this processing, you have the option of preventing the installation of cookies by making the appropriate settings in your browser. Further details can be found in the section about cookies above. In addition, the use of Google Maps and the information obtained via Google Maps is governed by the Google Terms of Use https://policies.google.com/terms?gl=DE&hl=en and the Terms and Conditions for Google Maps https://www.google.com/intl/de_de/help/terms_maps.html. Google also offers further information at https://adssettings.google.com/authenticated https://policies.google.com/privacy

Google Ads with Conversion Tracking

We may use the online advertising tool “Google Ads”, a service provided by Google Ireland Limited (“Google”, (Gordon House, Barrow Street, Dublin, Ireland) owned by Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA). In this context the so-called ‘Conversion-Tracking’ is used. The temporary conversion tracking cookie is set when a user clicks on a Google advertisement. These cookies are invalidated after 30 days and are not used for personal identification. If this cookie has not yet expired when the user visits certain pages, Google and we will be able to tell that the user clicked on a specific advertisement and proceeded to that page. Every customer of Google Ads receives an individual cookie. Therefore, cookies cannot be tracked across the websites of different Google Ads customers. The information collected through the conversion-cookie serves to generate statistics for Google Ads customers that are using the Google Ads service. Google Ads customers are able to retrieve the total number of users clicks on advertisements that have been marked for conversion tracking. However the data gathered and evaluated will remain anonymous and the identity of the user cannot be traced. Users that do not want to participate in Conversion-Tracking can easily delete the cookies stored on their device through their browser. These users are will not be included in the conversion tracking statistics.

In addition, Google provides further information with regard to its data protection practices at https://services.google.com/sitestats/de.html http://www.google.com/policies/technologies/ads/ http://www.google.de/policies/privacy/

Google Remarketing

We may use the remarketing function on our website. This is a service provided by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland, hereinafter: Google).

This technology allows us to reach out to users who have already visited our website and shown an interest in our offers by placing targeted ads on the pages of the Google Partner network. Cookies are used to display these ads. With the help of these cookies, the user’s behaviour upon visiting the website can be analysed and then used for targeted product recommendations and interest-based advertising.

If you do not wish to receive interest-based ads, you can deactivate Google’s use of cookies for these purposes by visiting https://myadcenter.google.com/. Alternatively, you can deactivate the use of cookies for interest-related advertising via the Network Advertising Initiative, by following the instructions provided at https://optout.networkadvertising.org/.

By using our online services, you agree that Google may process the data collected about you in the manner described here and for the purpose specified above. Please note that Google has its own data privacy policies,

which are independent from our own. We do not assume any responsibility or liability for these policies and procedures. The legal basis is Art. 6 (1) f) GDPR.

To disable this feature, Google provides a browser plugin at https://www.google.com/settings/ads/plugin?hl=de Google offers more information about Google Remarketing at http://www.google.com/privacy/ads/

Microsoft Bing Ads

On our website, we may use the conversion and tracking tool "Bing Ads" of Microsoft Corporation (One Microsoft Way, Redmond, WA 98052-6399, USA). Microsoft Bing Ads places a cookie on your device if you have accessed our website via a Microsoft Bing ad. Microsoft Bing as well as we can thus recognize that someone clicked on an ad, was redirected to our website and reached a previously determined landing page (conversion page). We only get to know the total number of users who clicked on a Bing ad and were then redirected to the conversion page. No personal information about the identity of the user will be shared. If you do not want information about your behaviour to be used by Microsoft as explained above, you can refuse the cookies in your browser settings. In addition, you may prevent the collection of data generated by the cookie and related to your use of the website as well as the processing of this data by Microsoft by using the following link: http://choice.microsoft.com/en-EN/opt-out and objecting to the use of these cookies. For more information about privacy and cookies used by Microsoft and Bing Ads, visit the Microsoft Web site at https://privacy.microsoft.com/en-us/privacystatement.

IV. Cookies

Cookies are created when you visit a website or use an app. They are basically small text files that are stored on your device and customise your experience. That file may store some info about your preferences based on anything you set last time you visited us. We also use cookies for other reasons, like advertising and marketing, experimenting with different layouts on the website, measuring your visits to the site and understanding your preferences. This means we can show you personalised advertising, offers and content that are just for you. When you create or log in to an online account, you agree to a cookie banner which provides a link to this notice. Otherwise, by continuing to use our websites, content, products or services, you agree to the use of cookies as described in this notice. Cookies are an important part of the internet. They make using devices and accessing online information much smoother and affect lots of the useful features of websites. There are many different uses for cookies, but they fall into four main groups.

Cookies that are needed to provide the content, product or service you have asked for

Some cookies are essential to help your devices download or stream the information, or so you can move around websites and use their features. Without these cookies, content, products or services you've asked for can't be provided.
Here are some examples of essential cookies:

• Positioning information on a smartphone screen, tablet device or other screen so that you can see the website and use its functionality.
• Keeping you logged in during your visit or enabling you to stream content. Without cookies, you might have to log in on every website you visit, or repeatedly adjust your volume and viewing settings.
• When you add something to the online shopping basket, cookies make sure it's still there when you get to the checkout.
• Some are session cookies which make it possible to navigate through the website smoothly.

Improving your browsing experience

Cookies allow the application or website to remember choices you make, such as your language or region, and they provide improved features. Here are a few examples of some of the ways that cookies are used to improve your experience on our applications and websites:

• Remembering your preferences and settings, including marketing preferences, such as choosing whether you wish to receive marketing information.
• Remembering if you've filled in a form, so you're not asked to do it again.
• Remembering if you've been to the application or website before.
• Restricting the number of times you're shown a particular online advertisement. This is sometimes called 'frequency capping'.
• Showing you information that's relevant to content, products or services that you receive.
• Giving you access to content provided by social-media sites like Facebook or Twitter.
• Showing 'related article' links that are relevant to the information you're looking at.
• Remembering an application or website you've entered, such as weather forecasts.

Analytics

We like to keep track of what websites, information and links are popular and which ones don't get used so much, to help us keep our information relevant and up to date. It's also very useful to be able to identify trends of how people navigate (find their way through) our information and when and where 'error messages' may originate. This group of cookies, often called 'analytics cookies', are used to gather this information. The information collected is grouped with the information from everyone else’s cookies. We can then see the overall patterns of usage rather than any one person’s activity. Analytics cookies are used to improve how an application, a website and its pages work. Our applications, web locations, websites and communications you get from us contain small invisible images known as 'web beacons' or ' pixels'. These are used to manage the interaction between you and the online information or email and allow us to assess the effectiveness of the communication.

Affiliate cookies

We may use 'affiliate' cookies. Some of our web-based information will contain promotional links to other companies’ sites. If you follow one of these links and then register with or buy something from that other site, a cookie is used to tell the other site that you came from one of our sites. That other site may then pay us a small amount for the successful referral. For more information, see the Internet Advertising Bureau's guide about how affiliate marketing works. Note that when you visit those other companies’ sites, they will have their own privacy notices which set out what personal data they collect and how they will use it.

List of cookies used on the website

Necessary

Necessary cookies are required to enable the basic features of this site, such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable data.

Updated: 21 March 2023